Frequently Asked Questions

Do you accept Insurance?


Services may be covered in full or part by your health insurance or health savings programs. Prior to scheduling your first appointment, please check your coverage. We accept most insurance plans, including:

  • Aetna
  • Blue Cross/Blue Shield PPO
  • Cigna
  • Humana
  • Magellan
  • Multi-Plan
  • United Behavioral Healthcare
Here are some additional questions that you can ask your insurance provider:
  1. Do I have mental or behavioral health insurance benefits?
  2. What is my deductible and has it been met?
  3. What is the coverage amount per therapy session?
  4. Is approval required from my primary care physician, insurance company or other third party?
  5. How much will I need to pay out of pocket for each session?




How long will my therapy session last?


Sessions range from 30-75 minutes.




How do I inquire about services with According to Sykes?


Leave a message on our website “Contact Us” tab.




What forms of payment do you accept?


All forms of payment are accepted such as Health savings account, Cash, Check, Visa, Master Card, American Express.




What is your cancellation policy?


If you need to reschedule or cancel an appointment, we require at least 24 hours' notice; otherwise, you will be charged the full fee for your appointment.




Are there any forms that need to be filled out prior to our session?


Yes, please complete the Intake Form and HIPAA/Privacy notice and bring them with you to your first appointment.